If you wish to place an order or make a credit card payment for a new or existing order, please email us at firstname.lastname@example.org or call us at 951-698-8484, and Regina or Christie will send you a form and provide you a secure link to Authorize.net which will process your credit card information. We no longer process credit cards through this website.
Since all our plaques are custom made, like most sign companies, we do not have an on-line store where you can order an off-the-shelf sign directly. Our usual process is for you to first request a quote for a possible new order of your custom or standard plaque(s). To do this, please either email us at email@example.com, phone us at 951-698-8484, or click on our Request an Estimate page, fill some or all of it and submit it to us. It will be helpful if you can provide the size and an approximate description (it can a verbal description, a rough sketch, a drawing, a photo, or a reference with ID number to one of the photos in our Galleries). One of our 4 customer service reps will then provide you an estimate or quote via email within one or two days. Our Price page provides approximate prices (see the Price table in Section 5) for all of the plaques shown on this website.
After you receive our estimate or quote via email, you can then communicate with Regina , Christie or Elizabeth via email to specify the requirements for the design of your custom plaque .
We can provide a proof of an initial design for a payment of $30 which will be credited towards the price of the sign, if you order it. If you pay this proof fee, you are no obligation to order the sign, but the proof fee is non-refundable unless you order the sign. However, most clients order their plaque(s) directly without the initial $30 proof if it is clear what the plaque will look like (e.g., a standard plaque like a military or government seal, or if your plaque will look similar to one of our photos ); in this case iterative design proofs are provided for your review via email and approval within a few days after the sign is ordered. We NEVER put a sign into production until you are satisfied with the design and have approved a production proof (including a detailed drawing, size, colors, and other specifications).
Once you are satisfied with the design and give final approval to the production proof, which may take several iterations back and forth, and a 50% down payment is made, we will put the plaque(s) into production. The down payment to produce the sign can be made with a Credit Card or check. If you choose to pay with a Credit Card, You will receive a form from us in your email which you can fill out to make a 50% down payment, or you may send a check for the down payment before we start plaque fabrication. The final 50% payment must be made the day the sign is shipped. We can provide a photo of your finished plaque(s) before we ship.
We also accept PO's from Government agencies or the military where no payment is necessary until after the sign or plaque is delivered, usually Net 30.